astqueueicona tray icon for asterisk parked calls and other cool stuff... |
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This is the home of astqueueicon, a nifty tool for abusing asterisk's call parking feature as a "more handy" calling queue application. The main difference of the astqueueicon calling queue compared to the regular asterisk queue is the way calls are connected to the agents. When you use astqueueicon, each agent can pick up a caller at any time by simple calling the first parking extension (701, 702, ...) to take automatically parked calls. This has some major advantages or disadvantages - depending on how your workplace is set up and what kind of queue you really need:
For an impression of what you get you should have a look at the Screenshots. Please note that the astqueueicon client app is only available for ms windows at this time... Since the program exactly does what the author wanted, don't expect too much action in the news section. I think this app is a must-have in the productive asterisk-in-the-office environment, but the project stats are somehow not so exciting as I would expect
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